How To Solve [pii_email_387fb3a7cd2b118358b8] Outlook Error

How To Solve [pii_email_387fb3a7cd2b118358b8] Outlook Error

[su_dropcap style=”flat”]M[/su_dropcap]icrosoft Outlook is one of the best communication services that allow you to send or receive emails from your colleagues or from anywhere. It is one of the secure email tools in the world. But the service sometimes shows unexpected errors, and pii_email_387fb3a7cd2b118358b8 is one of them.


The error code pii_email_387fb3a7cd2b118358b8 appears due to multiple reasons. This article will show you the best possible ways to solve this problem.

So without wasting any time, let’s get started.

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Top Solutions to Fix [pii_email_387fb3a7cd2b118358b8] Outlook Error

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Method 1: Clearing Cache and Cookies

The reason behind clearing cache and cookies is that it will make the previous strings clean, and the user will get fresh data. Also, it can remove the broken or stuck data packets.

Here’s how to do it:

  • First of all, close the Outlook app if it is open on your computer.
  • After that, open the Run box by pressing Windows + R keys at the same time.
  • Type the following path into the box and press Enter.


clear outlook cache

  • A folder containing your Outlook profile and cache files will open on your screen. Find the folder that says RoamCache and double-click on it to open it.

Solve pii_email_387fb3a7cd2b118358b8 Outlook Error-open-roamcache-1

  • All the files that you can see on your screen are the Outlook cache files. Now, select them all by pressing Ctrl + A on your keyboard. After that, press the Shift + Delete keys to delete the files permanently or right-click and choose the Delete option to delete files.


  • Now you have to open MS Outlook and see if the error pii_email_387fb3a7cd2b118358b8 is solved.

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Method 2: Updation of the Microsoft Outlook

If your Outlook is not updated with the latest version, then you might see the error.

You can get rid of this issue by removing the old version of Outlook from your PC and installing the latest version from the official website of Microsoft Outlook.

Updating the former version will retrieve your files in the new version.

This method will solve the pii_email_387fb3a7cd2b118358b8 error code, and now you can use it without any issue.

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Method 3: Removing Third Party Email Application

If you are running more than one email application on your PC, then there are chances that you can experience this error because it can hinder the working of Microsoft Outlook.

So, removing the untrusted source or the third-party application from the computer can solve [pii_email_387fb3a7cd2b118358b8] error.

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Other Ways to Fix pii_email_387fb3a7cd2b118358b8 Error Code

  • You can use the web-based version instead of personal computer software to fix the issue.
  • Make sure you are not running the pirated version of Outlook. Update the software version, or get the original version to fix [pii_email_387fb3a7cd2b118358b8] Error Code.

Final Words

Most of the Microsoft Outlook errors appear due to problems and glitches in the installation process. We hope that the above guide is useful to you and you are able to fix the issue.

If the problem still occurs, please comment below, and we will try to find another solution for you.